Follow the sun: The New Zealand Contact Centre Story


Turning night into day

Outsourcing centres in New Zealand are seeing that they are able to offer inbound sprocess services to the UK. Culturally aligned and being 11 or 12 hours ahead of UK time, means that when its night in the UK, it’s just a normal work day in New Zealand. Regions like the Manawatu are perfectly positioned to offer outsourcing services at lower costs and with good retention to the UK market.

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